Studio Policies
ATTENDANCE
Consistent attendance is crucial for the success of both the individual student and the class as a whole. In order to maintain the integrity of the learning experience and to ensure that all students can fully participate and progress, we kindly remind families of the importance of regular attendance. Should a student have repeated absences that impact their ability to engage with the class or the group's ability to move forward, we may need to reevaluate their enrollment in the class. Our goal is always to provide a positive and productive environment for everyone involved. STUDIO ETIQUETTE
Only registered students are permitted in class. Though parents are welcome to view classes outside the classroom through our viewing windows, we suggest that once a dancer is comfortable with class, parents leave their children and return at the end of class. Students focus on instruction better when there are no distractions. STUDENT ETIQUETTE
Students are expected to come dressed appropriately for dance and bring a bottle of water to each class. Gum, candy, or food are not permitted in the studio. During class, students should remain attentive, refrain from talking during instruction, and demonstrate courtesy toward the instructor and fellow students. Parents will be notified in writing if a student's behavior does not meet these expectations. Continued unacceptable behavior may result in dismissal from the program. Please review the specific dress code requirements for each class. For safety reasons, students who arrive in clothing deemed unsuitable for dance may be asked to sit out of the class. LOBBY POLICY
Students should not arrive to the studio more than 10 minutes before scheduled class time. Students who are under the age of 12 who are staying in the lobby must be supervised by parent/guardian at all times. The lobby is a quite zone. Please use quiet voices only. If you need to take a phone call, please step outside. Audio should be used on electronic devices with headsets. LATE PICK UP
Please pick your child up promptly after class. There is a $1 per minute fee after a 5 minute grace period for late pick-up. refund Policy
We understand that circumstances may change, and we are happy to accommodate refund requests prior to the start of a class or workshop. However, once a class or workshop has begun, we are unable to provide refunds. This policy helps us maintain the quality and commitment of our programs while ensuring fairness to all participants. Class CancelLations
We strive to provide consistent and reliable scheduling for all our classes. However, in the event of unforeseen circumstances such as inclement weather or last-minute emergencies, families will be promptly notified via phone and/or email. In these instances, we will offer either a single class credit applied to the account on file or a comparable makeup class, if available. All classes must meet a minimum enrollment requirement to remain on our schedule. If a class is canceled due to low enrollment, we will issue full refunds to all affected participants. Thank you for your understanding and flexibility as we work to ensure the best experience for everyone!
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