Studio Policies
ATTENDANCE
Consistent attendance is crucial for the success of both the individual student and the class as a whole. In order to maintain the integrity of the learning experience and to ensure that all students can fully participate and progress, we kindly remind families of the importance of regular attendance.
Should a student have repeated absences that impact their ability to engage with the class or the group's ability to move forward, we may need to reevaluate their enrollment in the class. Our goal is always to provide a positive and productive environment for everyone involved.
STUDIO ETIQUETTE
Studio Conduct:
OBSERVER POLICY
To minimize distractions and maintain a focused learning environment, friends and family members are not permitted to attend class as observers unless it is for a scheduled in-class presentation or showcase. We look forward to welcoming families to those special events to celebrate students’ progress.
LOBBY POLICY
Students should not arrive to the studio more than 10 minutes before scheduled class time. Students who are under the age of 12 who are staying in the lobby must be supervised by parent/guardian at all times. The lobby is a quite zone. Please use quiet voices only. If you need to take a phone call, please step outside. Audio should be used on electronic devices with headsets.
LATE PICK UP
To ensure the safety of all students and the respect of staff members’ time, families must pick students up promptly at the end of class.
refund Policy
We understand that circumstances may change, and we are happy to accommodate refund requests prior to the start of a class or workshop. However, once a class or workshop has begun, we are unable to provide refunds. This policy helps us maintain the quality and commitment of our programs while ensuring fairness to all participants.
Class CancelLations
We strive to provide consistent and reliable scheduling for all our classes. However, in the event of unforeseen circumstances such as inclement weather or last-minute emergencies, families will be promptly notified via phone and/or email. In these instances, we will offer either a single class credit applied to the account on file or a comparable makeup class, if available.
All classes must meet a minimum enrollment requirement to remain on our schedule. If a class is canceled due to low enrollment, we will issue full refunds to all affected participants. Thank you for your understanding and flexibility as we work to ensure the best experience for everyone!
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Register Here: ShowBiz Kidz (All groups)
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